Order, Fire. Resy 4.0 features are here.

You asked, we listened. Resy 4.0 serves up our most requested features so you can get back to business stronger than ever, featuring Enhanced Guest Profile capabilities.

  

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Resy Named Top 10 Most Innovative Companies

For the third time, Resy is included on Fast Company’s prestigious annual list of businesses that found a way to be resilient in the past year, and made an impact on their industries and culture as a whole.

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Rebuilding an Industry

The COVID-19 pandemic ripped apart the fabric of our industry. With vaccines readily available, it’s time to sew it back together. We’ve updated our Resy Rebuilding Playbook to help support the transition back to more safe on-premise dining. From operational considerations, to acknowledging changes in diner behavior, we’re providing step-by-step instructions and checklists for safely reopening.

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The Resy Difference

The restaurant technology partner that helps you earn more, and do more. With 250+ years of restaurant experience, 24/7 support, a growing network of highly-engaged diners, and the powerful backing of American Express.

  • Increase Your ROI

    Optimise Seats & Reduce No-Shows

    Notify guests if a reservation is available, maximising revenue.

    Auto-Confirm Reservations & SMS

    Customise and automate confirmation texts to save time and drive down no-shows.

    Resy’s automated communication system meant that I have extra hours in the day to pour my energy into adapting our business to be as healthy and dynamic as possible. Dylan Hayes, General Manager, Mikkeller Brewpub
  • Streamline Your Operations

    Maintain Control from Anywhere

    Access across all devices, with permissions for appropriate access for your team.

    Business Intelligence

    360 visibility into performance through customer insights and custom reporting.

    Diner Insights & Guest Surveys

    Access guest insights without public-facing reviews through automated surveys.

    We have seen a noticeable decline in the number of no shows Joe Cook, Owner, Bosco Pizzeria Regent Street
  • Enhance the Guest Experience

    Customised Table Types & Exclusives for VIPs

    Allow guests to choose their table, and turn regulars into VIPs with exclusive access.

    Mobile Waitlist

    Allow guests to safely join the queue remotely.

    Diner Discovery & Engagement

    Gain new guests through specialised marketing programmes, experiences and more.

    Resy’s nightly (in-house) customer feedback forms I believe not only satiates the guests need to feel heard, therefore minimising their need to complain on public platforms but it a really useful feedback tool for us. We cansee exactly where the guest was sitting and at what time, minimising the time needed to invest in a complaint. The range of questions Resy asks in the forms is good too. Nikki Williams, Host, Trullo

Optimise Seats & Reduce No-Shows

Notify guests if a reservation is available, maximising revenue.

Auto-Confirm Reservations & SMS

Customise and automate confirmation texts to save time and drive down no-shows.

Resy’s automated communication system meant that I have extra hours in the day to pour my energy into adapting our business to be as healthy and dynamic as possible. Dylan Hayes, General Manager, Mikkeller Brewpub

Maintain Control from Anywhere

Access across all devices, with permissions for appropriate access for your team.

Business Intelligence

360 visibility into performance through customer insights and custom reporting.

Diner Insights & Guest Surveys

Access guest insights without public-facing reviews through automated surveys.

We have seen a noticeable decline in the number of no shows Joe Cook, Owner, Bosco Pizzeria Regent Street

Customised Table Types & Exclusives for VIPs

Allow guests to choose their table, and turn regulars into VIPs with exclusive access.

Mobile Waitlist

Allow guests to safely join the queue remotely.

Diner Discovery & Engagement

Gain new guests through specialised marketing programmes, experiences and more.

Resy’s nightly (in-house) customer feedback forms I believe not only satiates the guests need to feel heard, therefore minimising their need to complain on public platforms but it a really useful feedback tool for us. We cansee exactly where the guest was sitting and at what time, minimising the time needed to invest in a complaint. The range of questions Resy asks in the forms is good too. Nikki Williams, Host, Trullo
Amex and Resy logos

A Powerful Network to Help You Grow

You’re not just signing up for a platform. With the combined network of Resy and American Express, you’re getting a trusted partner in growth, access to high-spending Card Members and even more guests who love dining out.

Features for a New Normal

Features for a New Normal

Reservations with Capacity Monitor image

You asked, we listened. Resy 4.0 serves up our most requested features so you can get back to business stronger than ever, featuring Enhanced Guest Profile capabilities.

Learn More
Mobile Waitlist & Resy Notify image

Allow guests to remotely add themselves to your waitlist and notify them if a reservation becomes available.

Learn More
Auto-Confirm Reservations & SMS image

Customise and automate confirmation texts to save time and reduce no-shows.

Learn More
Diner Insights & Guest Surveys image

Access guest insights without public-facing reviews through automated surveys.

Learn More
Business Intelligence image

ResyOS provides visibility into performance through customer insights and custom reporting.

Learn More
Custom Table Types & VIP Exclusives image

Allow guests to choose their table, and turn regulars into VIPs with exclusive access.

Learn More
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Let’s talk

1 American Express internal data, 2019. 2GlobalData: Payment Card Analytics, 2019. Credit Card defined as a pay-later Card that gives Card holders access to a line of credit. Charge Card defined as a pay-later Card that charges no interest but requires the Card holder to pay the outstanding balance in full upon receipt of the statement, typically on a monthly basis.