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On The House

A place to explore thoughtful perspectives on the people, challenges, and ideas shaping the hospitality industry today.


Featured article

The Right Hospitality Changes Everything

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Business & Operations

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A restaurant table filled with dishes of food, plates, and silverware with seated diners' hands

Five Unique Ways Hospitality Businesses Use Resy

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Rob Mosher of Monteverde's headshot on a background of plates of restaurant food

How to Retain Great Staff and Cut Costs from a Co-owner at Monteverde

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Jenna Velella from Starr Restaurants has her headshot in front of a background of a dining room

How to Manage Food Costs, Influencers, and Tech Trends from an SVP at STARR Restaurants

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Demand & Discovery

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The inside of an event in a snow globe structure full of people.

8 Operator Tips on Holiday Events That Drive Business

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Diners stand outside at dusk under string lights near an outdoor patio

Four Ways Resy Helps Drive Guest Demand

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Product & Technology

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Smiling woman looks at a cake with a candle in it

Success Stories: How Restaurants Use Resy x Toast Digital Chits to Deliver Unforgettable Hospitality

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A brown-haired female host standing at the host stand of a restaurant holds onto an iPad and greets another brown-haired woman at the desk

The Future of Hospitality Is Personal

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restaurant with a large bookshelf wall

Success Stories: How Resy’s POS Integration Helps Restaurants Thrive

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Team & Culture

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Headshot of Alejandra Garcia from Rosemary's

Alejandra Garcia: 10 Years in the Kitchen at Rosemary’s

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Haisous chef with apron standing against bamboo-lined interior and leather seats

“Who Takes Care of Us?” A Candid Discussion About Mental Health in the Hospitality Industry

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fancy bar in a restaurant

How Two Restaurants Successfully Adopted a Four-Day Workweek

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Industry Stories

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Jame Potashnick at the podium of the James Beard Awards

For Chef Jake Potashnick, Recognition Leads to Creative Freedom

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Room full of restaurant operators at Restaurant Academy

Why We’re Here: Three Operators on Restaurant Academy

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Group of panelists during a talk at Restaurant Academy

Overheard: Leadership Lessons at Restaurant Academy

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Illustration of house with an envelope as the frame of the house with tables outside of the house

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Opinions and views in articles shared on Resy are presented for the purpose of discussion and commentary on topics of interest in the restaurant industry; they should not be viewed as substitutes for advice given by professionally engaged business consultants and advisors.