Go BackFeatures for
Features for
a New Normal
Reservations with Capacity Monitor
Notify guests if a reservation is available, maximizing revenue despite reduced capacity.
View FeaturesRebuild. Reopen. Reunite.
Our times are uncertain – but our mission is clear. We’re here to support you with unparalleled features and service through this time of rebuilding.
That’s why Resy OS is FREE for restaurants through June 2021.
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Our Secret Sauce
We're more than a platform - we're your partners. With outstanding customer support, and features you actually need to help make an impact on your bottom line. With over 250 years of restaurant experience, we know the importance of hospitality and service, and will be with you every step of the rebuilding process.
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Rebuilding an Industry
The COVID-19 pandemic ripped apart the fabric of our industry. With vaccines readily available, it’s time to sew it back together. We’ve updated our Resy Rebuilding Playbook to help support the transition back to more safe on-premise dining. From operational considerations, to acknowledging changes in diner behavior, we’re providing step-by-step instructions and checklists for safely reopening.
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The Resy Difference
The restaurant technology partner that helps you earn more, and do more. With 250+ years of restaurant experience, 24/7 support and a growing network of highly-engaged diners, and the powerful backing of American Express.
Optimize Seats & Reduce No-Shows
Notify guests if a reservation is available, maximizing revenue despite restricted capacity.
Establish New Revenue Streams
Resy At Home enables creation of virtual and popup events as well as premium to-go dining experiences.
Auto-Confirm Reservations & SMS
Customize and automate confirmation texts to save time and drive down no shows.
We have been able to secure more covers, drive demand, and do all this at a fraction of the cost of what we were previously paying. We took a risk on Resy and have not looked back since.— Jason James, Partner and GM, Odd Duck
Maintain Control from Anywhere
Access across all devices, with permissions for appropriate access for your team.
Business Intelligence
360 visibility into performance through customer insights and custom reporting.
Diner Insights & Guest Surveys
Access guest insights without public-facing reviews through automated surveys.
I love Resy because it does the work for me! As a host, I no longer need to calculate table turns manually. Resy works with our inventory to max our actual capacity.— Orit M., Host, GoccioLina Restaurant
Customized Table Types & Exclusives for VIPs
Allow guests to choose their table, and turn regulars into VIPs with exclusive access.
Pre-Pay with Contactless Payment
Allow guests to pre-pay for their meal with PCI compliant credit card processing.
Diner Discovery & Engagement
Gain new guests through specialized marketing programs, experiences, and more.
Resy’s nightly (in-house) customer feedback forms I believe not only satiates the guests need to feel heard, therefore minimising their need to complain on public platforms but it a really useful feedback tool for us. We can see exactly where the guest was sitting and at what time, minimising the time needed to invest in a complaint. The range of questions Resy asks in the forms is good too.— Nikki Williams, Host, Trullo
A Powerful Network to Help You Grow
You’re not just signing up for a platform. With the combined network of Resy and American Express, you’re getting a trusted partner in growth, access to high-spending Card Members and even more guests who love dining out.
Features for a New Normal
Features for a New Normal
- Reservations with Capacity Monitor
- Mobile Waitlist & Resy NotifyGo Back
Features for
a New Normal
Mobile Waitlist & Resy Notify
Allow guests to remotely add themselves to your waitlist and notify them if a reservation becomes available.
View Features - Auto-Confirm Reservations & SMSGo Back
Features for
a New Normal
Auto-Confirm Reservations & SMS
Customize and automate confirmation texts to save time and reduce no-shows.
View Features - Diner Insights and Guest SurveysGo Back
Features for
a New Normal
Diner Insights and Guest Surveys
Access guest insights without public-facing reviews through automated surveys.
View Features - Business IntelligenceGo Back
Features for
a New Normal
Business Intelligence
Resy OS integrates with POS systems for 360-degree visibility into performance through customer insights and custom reporting.
View Features - Customized Table Types & VIP ExclusivesGo Back
Features for
a New Normal
Customized Table Types & VIP Exclusives
Allow guests to choose their table, and turn regulars into VIPs with exclusive access.
View Features - Resy At Home Culinary ExperiencesGo Back
Features for
a New Normal
Resy At Home Culinary Experiences
From premium meal kits, family-style meals, and virtual events, we help you extend your brand of hospitality beyond the host stand.
View Features
Notify guests if a reservation is available, maximizing revenue despite reduced capacity.
Learn MoreAllow guests to remotely add themselves to your waitlist and notify them if a reservation becomes available.
Learn MoreCustomize and automate confirmation texts to save time and reduce no-shows.
Learn MoreAccess guest insights without public-facing reviews through automated surveys.
Learn MoreResy OS integrates with POS systems for 360-degree visibility into performance through customer insights and custom reporting.
Learn MoreAllow guests to choose their table, and turn regulars into VIPs with exclusive access.
Learn MoreResy At Home Culinary Experiences
From premium meal kits, family-style meals, and virtual events, we help you extend your brand of hospitality beyond the host stand.
Learn More
Use Resy for Free
Resy OS is free through June 2021
– and you’ll get access to all of our services, too.
1 Nilson Report #1,147, February 2019. Spend per card derived from U.S. year-end purchase volume divided by year-end cards in force (CIF), not from individual consumer-level data. CIF represents the number of cards issued and outstanding with cardholders. Average Non-American Express spend per card includes Visa, Mastercard and Discover credit and charge card volume and CIF and excludes debit volume and CIF. 2 Nilson Report #1,147, February 2019. Transaction Size derived from U.S. year-end purchase volume divided by year-end purchase transactions, not from individual consumer-level data. Average non-American Express transaction size includes Visa, MasterCard and Discover credit and charge cards and excludes debit volume and transactions.