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Resy
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Know your guests to grow your business

Resy serves as the central hub for your guest data, bringing together preferences, spend, and visit history into clear, actionable insights. Build stronger relationships and personalize hospitality at scale.

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Know your guests better

Access important insights at a glance, from dining history and preferences to allergies and anniversaries. Tag regulars and high-value guests, so your staff always know who’s walking through the door.

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Guest data in the palm of your hands

Resy's partnership with Toast enables you to know your guests better than ever with access to dining history, preferences, and more—right at the table where relationships are made.

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Tools to help you deliver smarter hospitality

Unified guest data

See unified guest profiles across different concepts.

Guest intel

Notes, tags, visit history, and spend. Your restaurant data will always belong to you.

Auto-tagging

Automatically identify VIPs, regulars, and special-occasion guests.

Customizable communication

Tailor confirmations, reminders, and other communications with guests.

Multi-location visibility

Easily access guest profiles across multiple venues.

Analytics & reports

Rely on actionable insights to help grow your business.

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Built for hospitality. Backed by American Express. See what you can do with Resy.

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Frequently asked questions

Resy's restaurant CRM features display what guests ordered in the past, how often they visit, and any notes from previous experiences, while Resy POS integration shows how a meal unfolds throughout the dining experience. Private Guest Surveys capture direct feedback in one easily accessible place. Venues can use this data to help make practical service improvements by identifying customers who've ordered a specific item before and inviting them to events featuring those items, helping guests feel personally welcomed back.