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On The House

A place to explore thoughtful perspectives on the people, challenges, and ideas shaping the hospitality industry today.

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Featured article

The Right Hospitality Changes Everything

Business & Operations

How to Retain Great Staff and Cut Costs from a Co-owner at Monteverde

How to Manage Food Costs, Influencers, and Tech Trends from an SVP at STARR Restaurants

A group of five people sitting around a table cheers with their cocktails

How to Start a Restaurant Loyalty Program

Demand & Discovery

Diners stand outside at dusk under string lights near an outdoor patio

Four ways Resy helps drive guest demand

A hand holding an iPhone displays availability for a Resy restaurant in the Claude app

Diners Are Asking AI Where to Eat

Tablet with Resy app showing floorplan

What Restaurant Operators Wish You Knew About Reservation Fraud

Product & Technology

Smiling woman looks at a cake with a candle in it

Success Stories: How Restaurants Use Resy x Toast Digital Chits to Deliver Unforgettable Hospitality

A brown-haired female host standing at the host stand of a restaurant holds onto an iPad and greets another brown-haired woman at the desk

The Future of Hospitality Is Personal

restaurant with a large bookshelf wall

Success Stories: How Resy’s POS Integration Helps Restaurants Thrive

Team & Culture

Alejandra Garcia: 10 Years in the Kitchen at Rosemary’s

Haisous chef with apron standing against bamboo-lined interior and leather seats

“Who Takes Care of Us?” A Candid Discussion About Mental Health in the Hospitality Industry

fancy bar in a restaurant

How Two Restaurants Successfully Adopted a Four-Day Workweek

Industry Stories

A view of the audience during the 2026 James Beard Restaurant And Chef Awards on June 15, 2026 in Chicago, Illinois

Things you may not know about submitting to the James Beard Awards®

Chutatip "Nok" Suntaranon speaks onstage during the 2026 James Beard Restaurant And Chef Awards on June 15, 2026 in Chicago, Illinois

How to craft a strong impact statement for the James Beard Awards®

Chef Tolu Eros smiles while seated at a table

Six Questions for The Billionaire Chef

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Opinions and views in articles shared on Resy are presented for the purpose of discussion and commentary on topics of interest in the restaurant industry; they should not be viewed as substitutes for advice given by professionally engaged business consultants and advisors.