What types of restaurants use Resy?

As a restaurant management platform, Resy supports a wide range of restaurants, from neighborhood favorites and casual dining to fine dining and multi-concept operators. The platform is built to adapt to different service styles, volumes, and business models.

What kind of support is available for restaurants?

Restaurants receive flexible support whenever they need it. Whether it's a question during service or guidance on optimizing setup, restaurants will receive direct support from teams experienced in restaurant operations.

Can restaurants offer events and special experiences using Resy?

Yes, restaurants can manage standard reservations alongside special menus, experiences, and ticketed events in one guest experience platform. Resy's system makes it easy to experiment with new offerings while keeping operations organized.

Lilia • New York, NY - front entrance to restaurant with beautiful green foliage

Helping restaurants succeed at every stage

Whether you're opening the doors for the first time, or building on decades of service, Resy supports your business with technology and resources to help you adapt, evolve, and grow.

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Technology that adapts to your needs

Bar indoor seating area with a dashboard UI overlay

Unlock new revenue streams

Manage all inventory in one place, including reservations, experiences, events, and add-ons. Resy helps you monetize every section and every service.

Partnership & support to help you go further

Bar outdoor seating area with a dashboard UI overlay

Support when you need it

Whether you're launching a new experience or need help refining your floor plan, get flexible support to suit your needs.

Generating real demand to your dining room

The Resy Credit is a benefit that incentivizes millions of Amex^® Card Members to dine at Resy restaurants across the country—on repeat.¹ Eligible Card Members can earn statement credits when they use their Card to make qualifying purchases through Resy.

credit card on top of check with a restaurant scene in the background

95%+

Restaurants impacted

Over 95% of U.S. Resy restaurants have had an eligible American Express^® Card Member make a purchase at their restaurant and earn a Resy Credit since the benefit launched.²

Everything you need—at a glance

Reservations & experiences

Showcase all experiences and events alongside ordinary reservations.

Table management

Run service the way you want to with intuitive and flexible tools.

Multi-Experience Tables

Maximize what sells best by assigning multiple experiences to a single table.

Add-ons

Help increase check averages with wine pairings, cookbooks, or merch.

Credit card holds, deposits, prepayment

Flexible prepayment options can dramatically reduce no-shows.

Guest intel

Notes, tags, visit history, and spend. Your restaurant data will always belong to you.

Notify

Turn cancellations into covers with real-time notifications.

Walk-in waitlist

Capture guest information and keep service flowing smoothly.

Automated communication

Save time and labor with automated confirmations, reminders, and more.

Smart optimization

Optimize table combinations, turn times, and party sizes.

Availability planning

Control how, when, and what inventory is made bookable.

Transparent pricing

No hidden fees or cover charges. Find the plan that’s right for you.

Trusted by thousands
of beloved and respected businesses³

The ease of the quarterly Resy Credit is great. This is a win-win for operators and Resy (thanks for the extra revenue)!

Monteverde,

Chicago, IL

Resy has continued to go above and beyond in answering tech questions, promoting our events, and creating solutions to our specific needs.

Lucian,

Atlanta, GA

Resy really has helped manage the flow of the dining room from guest notes to text confirmations, letting us spend more time with guests and managing the staff.

Forsythia,

Philadelphia, PA

Resy is a sleek, professional reservation platform that makes it easy for guests to see and make reservations. From the restaurant side, the app is easy to use and allows for a high level of guest service and hospitality.

Toki Underground,

Washington, D.C.

Frequently asked questions

Restaurants love Resy because it can help simplify complex operations while strengthening relationships with guests. With streamlined tools for floor planning, waitlist management, and guest preference profiles, your business can optimize seating, recognize returning guests, and make up for last-minute cancellations and no-shows on the fly. Just as important, Resy integrates operations in one connected place by linking reservations, POS data, guest insights, and CRM tools. Essentially, Resy can help give operators back their most limited resource—time—so they can focus less on managing tools and more on leading teams and caring for guests.

Resy's guest management software can help restaurants generate new revenue by filling more seats and making better use of the demand already coming through the door. With tools like Notify, operators can turn last-minute cancellations into new bookings by alerting guests the moment a table opens, while Auto-Confirm texts and flexible reservation types help reduce no-shows before they happen. Together, these features can help keep tables full and revenue steady, even when service patterns are unpredictable.

According to American Express proprietary data. Refers to American Express® Card Members with an eligible Card that includes a Resy statement credit benefit.

Based on American Express proprietary data from 2/1/2024-2/28/2025. Benefit launched 2/1/2024 and is available on Delta SkyMiles® Platinum and Delta SkyMiles® Platinum Business American Express Card, Delta SkyMiles® Reserve and Delta SkyMiles® Reserve Business American Express Card, and U.S. Consumer American Express® Gold Card. Refers to eligible American Express® Card Members who have received at least $1 back through the benefit from 2/1/2024-2/28/2025.

Testimonials shared are those of a third party—not Resy—and are based on individual experiences and should not be viewed as substitutes for advice given by professionally engaged business consultants and advisors.

Helping restaurants succeed at every stage