ON PREMISE

The Restaurant

Whether pre, during, or post service, Resy OS can help support your on-premise dining needs from search to seat to repeat.

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Pre-Service Features

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Custom Reservation Inventory

Make your regulars feel like VIPs by providing them exclusive access to reservations during certain hours. Allow guests to choose where they dine (e.g. patio, chef's counter) by sharing custom & available table types during the booking flow.

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Notify & Mobile Waitlist

This feature extends your waitlist beyond the host stand and allows any guest to add their name to your waitlist from their mobile device. Guests will automatically get notified if a spot opens up. You can then message that guest via SMS to let them know you are ready to welcome them in.

Consumer Web & App Booking

Guests can book reservations through multiple partner platforms, and you know who they are thanks to guest data shared across all your devices so you never have to ask.

Auto-Confirm Texts

Customize and automate confirmation texts to save time and drive down no shows.

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During Service Features

Seat Optimization

Automatically optimize table combos without overwhelming your front of house.

Maintain Control

We’ve got you covered across all your devices no matter where you are, while enabling permissions that offer the appropriate levels of access for your team.

Guest Data

Welcome guests back and make them feel special with historical data at your fingertips. Increase check size with smarter upsell recommendations.

Capacity Monitor

Let us help automatically monitor your occupancy and send alerts to help ensure you don't exceed capacity limit.

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Post-Service Features

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Private Guest Surveys

Automated surveys collect private feedback from guests at digital scale. Get more visibility into the data without the public-facing review.

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Reports & Analytics

360-degree visibility into performance through customer insights & custom reporting.

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Contact Tracing Report

Complete view of all guests who have dined in your restaurant after reopening, so you have the accurate information should you need to contact them pre or post service.

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Resy OS Dashboard

360-degree visibility into how your business is performing with valuable operational analysis & customer insights to help you forecast for an uncertain future.